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Main Campus · Richards College of Business · Management

International Management

  • Spring 2021
  • Section 01
  • 3 Credits
  • 01/09/2021 to 05/11/2021
  • Modified 03/25/2021


International operations of American firms, impact of international competition in the domestic market; organization for international production, marketing, financing, international markets, resources, institutions, managerial problems arising out of governmental relations.


MGNT 3600 and Richards Col Upper Division RCUD

Contact Information

Instructor : Dr. John Upson

  • Email: [email protected] (preferred communication)
  • Office: Miller Hall, Rm 2218
  • Phone: 678-839-4835

Office Hours

  • TU/TH 9:30-11:00AM and by appointment
  • Miller Hall, rm 2218

Meeting Times

Face-to-Face Class

  • TU and TH 8:00-9:15 AM
  • Education Center, Rm 1


International Business: Opportunities and Challenges in a Flattening World

  • Author: Mason A. Carpenter and Sanjyot P. Dunung
  • Publisher: Flatworld Knowledge
  • Edition: 3.0
  • ISBN: 978-1-4533-8685-9
  • Availability:
  • Price: $29.95 and above

This is an online text book


Courseden has all of the necessary PowerPoint slides, cases, articles, and videos. The content is contained in folders by chapter in alignment with the text book.


Learning Objectives

  1. Have a broad based knowledge of the economic, business, and trade environment in different countries / areas of the world and how they are linked. (BBA 4)
  2. Be able to gather and analyze trade and business information about specific countries from various government and private sources, and to communicate this information effectively in oral presentations and in writing. (BBA 1)
  3. Have some knowledge about how basic business concepts and theories in all the different functional areas of business can be interpreted and applied in terms of international business situations. (BBA 4, BBA 6)
  4. Be able to analyze international business situations and to recognize how diversity, globalization, and multicultural considerations affect organizational environments and strategic plans. (BBA 5)



Types of evaluations and related weights
Type Weight Topic Notes
Exams Exam1-10%; Exam2-15%; Exam3-15%

Exams will normally contain multiple choice, short essay questions and the world map (exam 1 only). Exams draw on everything we cover in the course, including presentations, slides, discussions, videos, and guest speakers. Exams will take place in class on the dates listed in the course schedule.

Exam absences: The instructor follows university policy regarding approved absences with university-accepted reasons including, but not limited to, illness and travel for university-sponsored teams or events. In the event of an unforeseen emergency, students may request an exam to be rescheduled by submitting verification of the emergency. These will be handled on a case by case basis. Students who fail to contact the professor within 48 hours of an exam absence forfeit their right to request a rescheduled exam. 


Country Analyses Homework 3 at 10% each

Each student will prepare three analyses of foreign countries. Each analysis will address specific concerns of firms entering foreign markets. Submissions will be a minimum of 500 words plus supporting tables. These analyses will support class discussion labeled as Foreign Market Entry Discussions in the course calendar. The goal is to apply the class concepts to “real world” examples and data while acknowledging the numerous complexities involved in conducting international business. Due dates and times are stated in the course schedule.

Country Analyses Discussions 3 at 5% each

Graded class discussions will be held on three days as noted in the course schedule. Discussions will be centered on the three analyses of foreign market entry. Students are expected to bring their analyses to class and be ready to compare/contrast their points with the analyses of other students. Full credit will be earned by those students that share points from their analyses and contribute to the discussion in meaningful ways. 

Video Summary 5%

During the semester, each student will view one assigned video and verbally summarize (2-3 min) its contents to the class. Assigned videos and verbal summary dates will be provided in class. Specific presentation dates will be assigned in class.

Homework 2 at 5% each

There are two homework assignments based on the Current Trade Environment and Exporting. Homework should be submitted to Courseden dropbox. Due dates and times are stated in the course schedule. Late submissions and handwritten submissions will not be accepted. Homework must be typed and display the student’s name at the top of the document. Full details on the assignments are contained below in this syllabus.

Extra Credit

To ensure accurate communication, I will reward the first student that identifies an error on class documents (the ones I have created) at a rate of 2 pts per error on the next exam (max 6 pts/exam). If you see an error in spelling, grammar, punctuation, or date (especially), please bring it to my attention. However, please note that I will be scrutinizing your documents with equal rigor.


Resulting grade and related performance levels
Grade Range Notes
A 90.0 - 100.0
B 80.0 - 89.9
C 70.0 - 79.9
D 60.0 - 69.9
F 0 - 59.9


The following is our course schedule. Please make yourself aware of all activities and due dates.

Course calendar and related activities
When Topic Notes
TU Jan 12

Main content: World map 60 countries

TH Jan 14
International Management

Ch 1. Main content: Globalization trends, globalization debate

TU Jan 19
Country Characteristics

Ch 2. Main content: Classifying countries with GDP, HDI, MPI, GDI, GEM. Developing, emerging, and developed economies. Global Competitive Index (GCI)

TH Jan 21
International Trade

Ch 3. Main content: Trade surplus and deficit; Porter’s theory of national competitive advantage; government intervention in trade (restrictions).

Homework 1 due (Current Trade Environment): 8:00 AM on Courseden Dropbox

TU Jan 26
Foreign Direct Investment / Governance

Ch 3-4. Main content: foreign direct investment (What it is, how governments attract it, and FDI in Georgia). Trade governance; GATT/World Trade Organization (WTO), types of regional economic integration, pros/cons, basics of European Union.

TH Jan 28
Foreign Exchange / Intl Monetrary System

Ch 9-10. Main content: World Bank and IMF; currency exchange; exchange rate fluctuation.

TU Feb 2
Review /Project introduction
TH Feb 4
Exam 1

Exam 1 (in class)

TU Feb 9
Foreign Market Entry Data
TH Feb 11
Foreign Market Entry - Discussion 1A

Country Analysis 1 due: 8:00 AM on Courseden Dropbox

TU Feb 16
Foreign Market Entry - Discussion 1B
TH Feb 18
Culture - Hofstede

Ch 11. Main content: Hofstede’s cultural dimensions

TU Feb 23
Culture - Hall / additional

Ch 11. Main content: Hall's cultural concerns (communication context, space, time); face; perceptions of time.

TH Feb 25
Global Ethics

Ch 11. Main content: Universalism/collectivism; illegal/questionable payments, ways to maintain ethical standards; modern day slavery as a management issue.

TU Mar 2
Talent Management - Selection

Ch 12. Main content: Employee selection (PCN, HCN, TCN), compensation and rewards, performance review.

TH Mar 4
Talent Management - Expatriate Challenges

Ch 12. Main content: Expatriate stress, failure, and how to prevent these.

TU Mar 9
Talent Management - Expatriate Success/Return

Ch 12. Main content: Repatriation; reverse culture shock; steps for improving the repatriation process.

TH Mar 11
Exam 2

Exam 2 (in class)

TU Mar 16
Spring Break
TH Mar 18
Spring Break
TU Mar 23
Sourcing and Distribution

Ch 7-8. Main content: Best practices in global sourcing; outsourcing/offshoring; distribution; shipping comparison.

TH Mar 25
Foreign Market Entry - Discussion 2B

Country Analysis 2 due: 8:00 AM on Courseden Dropbox

TU Mar 30
Foreign Market Entry - Discussion 2A
TH Apr 1
Intl Strategy

Ch 5

TU Apr 6
Guest Speaker

Harrison Welshimer, Regional recruiter, U.S. Peace Corps - International Assignments and Soft Skills

Homework 2 due (Exporting videos): 8:00 AM on Courseden Dropbox

TH Apr 8
Intl Expansion w/ and w/o Ownership

Ch 6-7. Main content: 3 foreign market entry options with and without ownership (appropriate use, positives, negatives); role of export parties and export documentation.

TU Apr 13
Guest Speaker

Mark Camp, Advantage Office Solutions

TH Apr 15
Global Innovation

Ch 13. Main content: R&D; innovation hub; invention; innovation; role of govt; intellectual property protection; oversight (WIPO).

TU Apr 20
Bottom of the Pyramid

Ch 13. Main content: Reaching the poorest of the poor; criteria of Bottom of the Pyramid solutions.

TH Apr 22
Global Entrepreneurship

Ch 14. Main content: Entrepreneurial characteristics; born global.

SU Apr 25
Country Analysis 3 due

Country Analysis 3 due on Courseden Dropbox by 11:59 PM

Foreign Market Entry - Discussion 3A

Shaw Industries team only

TH Apr 29
Foreign Market Entry - Discussion 3B

Pilgrim's team only

TU May 11
Exam 3

Exam 3 (in class 8:00-10:00 AM)

Course Policies and Resources

General Course Policies

  • It is the student’s responsibility to access all content posted on Courseden and emailed to the student.
  • Unforeseen changes in the syllabus and assignments will be announced in email.
  • It is the student’s responsibility to regularly check their UWG email.
  • Missing the first graded assignments is grounds for being dropped from the course.

Assignment Submissions

Success in business generally requires professionalism. Therefore, any assignment submitted for a grade must clearly display the student’s name at the top of the page and be accurate in terms of format, grammar, punctuation, and spelling. I use the “rule of three” when grading all assignments: if I find three or more errors, the assignment will receive a 0 grade and the student will not have the opportunity to resubmit the assignment. Carefully proofread all content prior to submission. Also, be aware of the following:

  • Indicate your full name and section on all assignments and presentations, even those submitted through email/Courseden.
  • Assignments must be typed and professionally formatted (12-pt Times New Roman font, 1-inch margins, and single-space).
  • Submit all assignments to Courseden dropbox unless otherwise noted.
  • Staple all multi-page assignments that are submitted in hard copy (i.e. PowerPoint slides for team presentation).
  • Late assignments will receive a grade of “0” unless appealed directly in advance. Do not expect positive appeals. Timeliness is one of the most important aspects of business.

Attendance and Conduct

Classroom attendance is strongly recommended. However, roll will not be taken. Note that while you are required to attend only specific days (see syllabus course calendar), you are expected to attend every class session unless classes have been officially canceled by the University or you have a University-sanctioned excuse. If you miss a class, you are responsible for the material covered and announcements made during that class. All material discussed in class and posted on Courseden (lectures / text / handouts / videos) is subject to inclusion on quizzes/exams.

When attending class, students are expected to:

  • Arrive on time (I reserve the right to reduce your grade for habitual tardiness)
  • Be prepared
  • Ask questions and make comments on the material
  • Be considerate of others
  • Refrain from sleeping or chattering excessively
  • Silence cell phones
  • Complete assignments on time

Communication Expectations

University of West Georgia students are provided a MyUWG e-mail account. The University considers this account to be an official means of communication between the University and the student. It is the student’s responsibility to check his or her email.

Expectation of the instructor: The Management Department believes in work-life balance for both faculty and students. Faculty will typically respond to student emails within 24 hours. Students should not expect a response during non-business hours, which includes nights, weekends, holidays, and school breaks. 

Expectation of the students: Email is a common mode of business communication, yet many emails are far too informal for business communication (i.e., unpunctuated, sloppily written, and using greetings such as ‘Hey’). Because of this, all email correspondence must be of professional quality (see document posted in the START HERE folder of Courseden).



No late assignment will be accepted unless the student notifies the professor in advance or, in the event of an unforeseen emergency, immediately after the assignment was due and provides a legitimate reason (as determined by the instructor). The instructor follows university policy regarding approved absences and late submissions with university-accepted reasons including, but not limited to, illness and travel for university-sponsored teams or events.

Syllabus Changes

This syllabus provides a general plan for the course. The instructor reserves the right to make changes to the syllabus plan as necessary. Changes will be announced through UWG email and in class.


If you feel your grade on an assignment is inaccurate, you are encouraged to return the assignment or exam for re-grading. Please employ the following process: Type all comments on another sheet and turn it in to me within three days of the assignment’s return to you. Your request for re-grading must clearly indicate why you believe you deserve a higher grade. I will not discuss the problem with you until it is put into a written request. Reviews can lead to either an increase or decrease in total points.

Student Rights & Responsibilities

Carefully review the information at the link below. It contains important material pertaining to your rights and responsibilities in this class. Because these statements are updated as federal, state, university, and accreditation standards change, you should review this information each semester. Information available through this link includes policies regarding the Americans with Disabilities Act, UWG e-mail, credit hours, and the honor code.

College/School Policies

Wolf Pact

Having read the Honor Code for the University of West Georgia, I understand and accept my responsibility to uphold the values described therein and to conduct myself in a manner that will reflect the values of UWG and the Richards College of Business so as to respect the rights of all UWG community members. As a UWG student, I will represent myself truthfully and complete all academic assignments honestly and within the parameters set by my instructor.

I understand and accept that if I am found guilty of violations (through processes due me as a UWG student and outlined in the UWG Student Handbook), penalties will be imposed.

I also recognize that my responsibility includes a willingness to confront members of the UWG community if I feel there has been a violation of the Honor Code.  

Ultimately, I will conduct myself in a manner that promotes UWG as the best place to work, learn, and succeed for my generation, and those to come!

About the Richards College of Business

To become a globally recognized college of business preparing forward-thinking, responsible leaders.

We are in the business of transforming lives through education, engagement, and experiences.

Strategic Goals and Values

Student Success
Admit quality students and provide them with an education that is rich in experiences and engagement opportunities to prepare them to be effective and ethical professionals.

Academic Success
Recruit, retain and develop faculty and staff by providing sufficient resources to support dynamic and up-to-date bachelor and master-level curricula, to conduct research and other professional activities, and to support engagement with all stakeholders.

Operational Success
Recruit, retain and develop administrative management and staff personnel to manage, develop and support infrastructure and those activities that build internal and external partnerships while working in an ever-changing environment.

Ethical Values
The Richards College of Business community (administrators, faculty, staff, students, and business partners) share a commitment to the principles of honesty and integrity in interactions and undertakings, accountability for personal behavior, and respect for the rights, differences, and dignity of others. In addition, we strive to continuously improve our abilities to recognize unethical behavior and to make ethical and moral decisions.

Institutional Policies

Academic Support

Accessibility Services: Students with a documented disability may work with UWG Accessibility Services to receive essential services specific to their disability. All entitlements to accommodations are based on documentation and USG Board of Regents standards. If a student needs course adaptations or accommodations because of a disability or chronic illness, or if he/she needs to make special arrangements in case the building must be evacuated, the student should notify his/her instructor in writing and provide a copy of his/her Student Accommodations Report (SAR), which is available only from Accessibility Services. Faculty cannot offer accommodations without timely receipt of the SAR; further, no retroactive accommodations will be given. For more information, please contact Accessibility Services.

Center for Academic Success: The Center for Academic Success provides services, programs, and opportunities to help all undergraduate students succeed academically. For more information, contact them: 678-839-6280 or [email protected]

University Writing Center: The University Writing Center assists students with all areas of the writing process. For more information, contact them: 678-839-6513 or [email protected]

Online Courses

UWG takes students’ privacy concerns seriously: technology-enhanced and partially and fully online courses use sites and entities beyond UWG and students have the right to know the privacy policies of these entities. For more information on privacy and accessibility for the most commonly used sites, as well as technology requirements visit the UWG Online site.

Students enrolled in online courses can find answers to many of their questions in the Online/Off-Campus Student Guide.

If a student is experiencing distress and needs help, please see the resources available at the UWG Cares site. Online counseling is also available for online students.

Honor Code

At the University of West Georgia, we believe that academic and personal integrity are based upon honesty, trust, fairness, respect, and responsibility. Students at West Georgia assume responsibility for upholding the honor code. West Georgia students pledge to refrain from engaging in acts that do not maintain academic and personal integrity. These include, but are not limited to, plagiarism, cheating, fabrication, aid of academic dishonesty, lying, bribery or threats, and stealing. 

The University of West Georgia maintains and monitors a confidential Academic Dishonesty Tracking System. This database collects and reports patterns of repeated student violations across all the Colleges, the Ingram Library, and the School of Nursing. Each incidence of academic dishonesty is subject to review and consideration by the instructor, and is subject to a range of academic penalties including, but not limited to, failing the assignment and/or failing the course. Student conduct sanctions range from verbal warning to suspension or expulsion depending on the magnitude of the offense and/or number of offenses. The incident becomes part of the student’s conduct record at UWG.

Additionally, the student is responsible for safeguarding his/her computer account. The student’s account and network connection are for his/her individual use. A computer account is to be used only by the person to whom it has been issued. The student is responsible for all actions originating through his/her account or network connection. Students must not impersonate others or misrepresent or conceal their identities in electronic messages and actions. For more information on the University of West Georgia Honor Code, please see the Student Handbook.

UWG Email Policy

University of West Georgia students are provided a MyUWG e-mail account. The University considers this account to be an official means of communication between the University and the student. The purpose of the official use of the student e-mail account is to provide an effective means of communicating important university related information to UWG students in a timely manner. It is the student’s responsibility to check his or her email.

Credit Hour Policy

The University of West Georgia grants one semester hour of credit for work equivalent to a minimum of one hour (50 minutes) of in-class or other direct faculty instruction AND two hours of student work outside of class per week for approximately fifteen weeks. For each course, the course syllabus will document the amount of in-class (or other direct faculty instruction) and out-of-class work required to earn the credit hour(s) assigned to the course. Out-of-class work will include all forms of credit-bearing activity, including but not limited to assignments, readings, observations, and musical practice. Where available, the university grants academic credit for students who verify via competency-based testing, that they have accomplished the learning outcomes associated with a course that would normally meet the requirements outlined above (e.g. AP credit, CLEP, and departmental exams).

HB 280 (Campus Carry)

UWG follows University System of Georgia (USG) guidance:

You may also visit our website for help with USG Guidance:

Mental Health Support

If you or another student find that you are experiencing a mental health issue, free confidential services are available on campus in the Counseling Center. Students who have experienced sexual or domestic violence may receive confidential medical and advocacy services with the Patient Advocates in Health Services. To report a concern anonymously, please go to UWGcares.

ELL Resources

If you are a student having difficulty with English language skills, and / or U.S. culture is not your home culture, specialized resources are available to help you succeed. Please visit the E.L.L. resource page for more information.


Proctored Exams/Online Instruction: Students should be aware and plan ahead for the possibility of having to complete all courses and/or exams online or in a proctored environment. This means talking with your instructors about what minimum technical requirements (software and hardware) will be required should your class move online or a student's personal needs dictate. This also includes making plans for internet access at whatever location participation may occur.

Virtual or in-person proctored exams, if your instructor should require them, may result in an additional cost to the student. Please discuss these details with your instructor or see the information provided here.

Face Coverings: Effective July 15, 2020, University System of Georgia institutions, including the University of West Georgia, will require all faculty, staff, students, and visitors to wear an appropriate face covering while inside campus facilities/buildings where six feet social distancing may not always be possible. Face covering use will be in addition to and is not a substitute for social distancing.

Face coverings are not required in campus outdoor settings where social distancing requirements are met. Anyone not using a face covering when required will be asked to wear one or must leave the area.

Reasonable accommodations may be made for those who are unable to wear a face covering for documented health reasons.

Student FAQs: For more information about UWG COVID-19 guidance for students visit the Student FAQ webpage